Assess whether an agent may take actions without a human gate (3639c1)

Situation

After a customer complaint that a chatbot invented a refund policy, vendor model card with missing evaluation slices is what EU AI Act implementation manager can touch in an insurer scoring claims with a third-party model. AI Governance will live with Policy or governance breach versus Model defect on this Policy and Oversight file.

Decision

EU AI Act implementation manager in an insurer scoring claims with a third-party model must choose Policy or governance breach / Model defect / Dual failure / Hold for the missing fact using vendor model card with missing evaluation slices after a customer complaint that a chatbot invented a refund policy.

Hypotheses to test

• The population in vendor model card with missing evaluation slices is the one a customer complaint that a chatbot invented a refund policy named, so Policy or governance breach follows for this Policy and Oversight file.
• The population in vendor model card with missing evaluation slices is adjacent only to a customer complaint that a chatbot invented a refund policy; Model defect is the honest AI Governance call.
• An insurer scoring claims with a third-party model already contained a customer complaint that a chatbot invented a refund policy before vendor model card with missing evaluation slices arrived; no new Policy and Oversight path.
• Provenance on vendor model card with missing evaluation slices after a customer complaint that a chatbot invented a refund policy is broken; do not pick Policy or governance breach or Model defect yet.

Analysis required

• Walk the model input/output path recorded in vendor model card with missing evaluation slices and mark each hop approved, shadow, or unlogged.
• Verify data provenance and the human-oversight gate EU AI Act implementation manager can actually point to.
• Walk the model input/output path recorded in vendor model card with missing evaluation slices and mark each hop approved, shadow, or unlogged.
• For this AI Governance Policy and Oversight file, read vendor model card with missing evaluation slices against a customer complaint that a chatbot invented a refund policy and write the one fact that would move an agent may take for EU AI Act implementation manager.

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