Assess whether the board has been accurately briefed (388af3)

Situation

After a customer complaint that a chatbot invented a refund policy, agentic-workflow permission matrix is what exam-readiness coordinator can touch in a university licensing an AI proctoring vendor. AI Governance will live with Policy or governance breach versus Model defect on this Vendors and Agentic Systems file.

Decision

Exam-readiness coordinator in a university licensing an AI proctoring vendor must choose Policy or governance breach / Model defect / Dual failure / Hold for the missing fact using agentic-workflow permission matrix after a customer complaint that a chatbot invented a refund policy.

Hypotheses to test

• Agentic-workflow permission matrix reads as Policy or governance breach once a customer complaint that a chatbot invented a refund policy is lined up to the same AI Governance population.
• Agentic-workflow permission matrix is closer to Model defect after a customer complaint that a chatbot invented a refund policy; Policy or governance breach would over-claim this Vendors and Agentic Systems extract.
• Dual failure is still live in agentic-workflow permission matrix for exam-readiness coordinator in a university licensing an AI proctoring vendor.
• Agentic-workflow permission matrix is missing the fact exam-readiness coordinator needs after a customer complaint that a chatbot invented a refund policy; stop this AI Governance close.

Analysis required

• Walk the model input/output path recorded in agentic-workflow permission matrix and mark each hop approved, shadow, or unlogged.
• Verify data provenance and the human-oversight gate exam-readiness coordinator can actually point to.
• Walk the model input/output path recorded in agentic-workflow permission matrix and mark each hop approved, shadow, or unlogged.
• For this AI Governance Vendors and Agentic Systems file, read agentic-workflow permission matrix against a customer complaint that a chatbot invented a refund policy and write the one fact that would move the board has been for exam-readiness coordinator.

Recommendation

Choose Policy or governance breach / Model defect / Dual failure / Hold for the missing fact on this AI Governance / Vendors and Agentic Systems packet (agentic-workflow permission matrix after a customer complaint that a chatbot invented a refund policy). The follow-on Vendors and Agentic Systems action is what exam-readiness coordinator does next: implement the option, assign an owner, and log the missing fact.