Assess whether a household is receiving duplicate subsidies (6c2208)

Situation

The desk packet is housing overlapping-address and income file after an identity-proofing vendor outage that opened a manual path. UI identity-fraud caseworker in a UI shop after a synthetic-identity filing spike has to name Pay or continue or Recoup for this Public Benefits Recoupment and Policy file.

Decision

UI identity-fraud caseworker in a UI shop after a synthetic-identity filing spike must choose Pay or continue / Recoup / Deny / Hold using housing overlapping-address and income file after an identity-proofing vendor outage that opened a manual path.

Hypotheses to test

• Housing overlapping-address and income file reads as Pay or continue once an identity-proofing vendor outage that opened a manual path is lined up to the same Public Benefits population.
• Housing overlapping-address and income file is closer to Recoup after an identity-proofing vendor outage that opened a manual path; Pay or continue would over-claim this Recoupment and Policy extract.
• Deny is still live in housing overlapping-address and income file for UI identity-fraud caseworker in a UI shop after a synthetic-identity filing spike.
• Housing overlapping-address and income file is missing the fact UI identity-fraud caseworker needs after an identity-proofing vendor outage that opened a manual path; stop this Public Benefits close.

Analysis required

• Separate a case-level error from a program-design failure in a UI shop after a synthetic-identity filing spike.
• Match household facts in housing overlapping-address and income file to the rule that pays the benefit.
• Trace the notice and appeal path UI identity-fraud caseworker must preserve.
• For this Public Benefits Recoupment and Policy file, read housing overlapping-address and income file against an identity-proofing vendor outage that opened a manual path and write the one fact that would move a household is receiving for UI identity-fraud caseworker.

Recommendation

Choose Pay or continue / Recoup / Deny / Hold on this Public Benefits / Recoupment and Policy packet (housing overlapping-address and income file after an identity-proofing vendor outage that opened a manual path). The follow-on Recoupment and Policy action is what UI identity-fraud caseworker does next: implement the option, assign an owner, and log the missing fact.