Assess whether a household is receiving duplicate subsidies (600958)

Situation

In a UI shop after a synthetic-identity filing spike, TANF work-hours that cannot be corroborated is the evidence after an identity-proofing vendor outage that opened a manual path. UI identity-fraud caseworker has to pick Pay or continue or Recoup for this Public Benefits Recoupment and Policy close using TANF work-hours that cannot be corroborated.

Decision

UI identity-fraud caseworker in a UI shop after a synthetic-identity filing spike must choose Pay or continue / Recoup / Deny / Hold using TANF work-hours that cannot be corroborated after an identity-proofing vendor outage that opened a manual path.

Hypotheses to test

• Authorize Pay or continue now; TANF work-hours that cannot be corroborated already has the discriminator after an identity-proofing vendor outage that opened a manual path.
• Keep Recoup in force until TANF work-hours that cannot be corroborated is completed after an identity-proofing vendor outage that opened a manual path for UI identity-fraud caseworker.
• Treat TANF work-hours that cannot be corroborated as Deny because both readings appear after an identity-proofing vendor outage that opened a manual path.
• Refuse a Public Benefits close: UI identity-fraud caseworker does not have the page a household is receiving turns on in TANF work-hours that cannot be corroborated.

Analysis required

• Separate a case-level error from a program-design failure in a UI shop after a synthetic-identity filing spike.
• Match household facts in TANF work-hours that cannot be corroborated to the rule that pays the benefit.
• Trace the notice and appeal path UI identity-fraud caseworker must preserve.
• For this Public Benefits Recoupment and Policy file, read TANF work-hours that cannot be corroborated against an identity-proofing vendor outage that opened a manual path and write the one fact that would move a household is receiving for UI identity-fraud caseworker.

Recommendation

Choose Pay or continue / Recoup / Deny / Hold on this Public Benefits / Recoupment and Policy packet (TANF work-hours that cannot be corroborated after an identity-proofing vendor outage that opened a manual path). The follow-on Recoupment and Policy action is what UI identity-fraud caseworker does next: implement the option, assign an owner, and log the missing fact.