Must Shadow System Be Decommissioned This Quarter?

Situation

Chief AI officer in a bank preparing for a model-risk exam has one working extract — EU AI Act high-risk classification worksheet — after a customer complaint that a chatbot invented a refund policy. If EU AI Act high-risk classification worksheet cannot support a shadow system must, the honest AI Governance output is hold.

Decision

Chief AI officer in a bank preparing for a model-risk exam must choose Policy or governance breach / Model defect / Dual failure / Hold for the missing fact using EU AI Act high-risk classification worksheet after a customer complaint that a chatbot invented a refund policy.

Hypotheses to test

• A customer complaint that a chatbot invented a refund policy is noise around an already-controlled Inventory and Regulatory Fit process in a bank preparing for a model-risk exam, given EU AI Act high-risk classification worksheet.
• A customer complaint that a chatbot invented a refund policy is the event in EU AI Act high-risk classification worksheet that forces Policy or governance breach for chief AI officer under AI Governance.
• EU AI Act high-risk classification worksheet shows a one-file miss after a customer complaint that a chatbot invented a refund policy, not a Inventory and Regulatory Fit program failure.
• EU AI Act high-risk classification worksheet cannot decide a shadow system must yet after a customer complaint that a chatbot invented a refund policy; hold is the only AI Governance close a bank preparing for a model-risk exam can defend.

Analysis required

• Walk the model input/output path recorded in EU AI Act high-risk classification worksheet and mark each hop approved, shadow, or unlogged.
• Verify data provenance and the human-oversight gate chief AI officer can actually point to.
• Walk the model input/output path recorded in EU AI Act high-risk classification worksheet and mark each hop approved, shadow, or unlogged.
• For this AI Governance Inventory and Regulatory Fit file, read EU AI Act high-risk classification worksheet against a customer complaint that a chatbot invented a refund policy and write the one fact that would move a shadow system must for chief AI officer.

Recommendation

Choose Policy or governance breach / Model defect / Dual failure / Hold for the missing fact on this AI Governance / Inventory and Regulatory Fit packet (EU AI Act high-risk classification worksheet after a customer complaint that a chatbot invented a refund policy). If EU AI Act high-risk classification worksheet cannot force a AI Governance label under Inventory and Regulatory Fit, stop. Do not invent pages a bank preparing for a model-risk exam does not have.