Whether a shadow system must be decommissioned this quarter from shadow-IT

Situation

In a university licensing an AI proctoring vendor, shadow-IT chatbot connected to customer PII is the evidence after a customer complaint that a chatbot invented a refund policy. EU AI Act implementation manager has to pick Policy or governance breach or Model defect for this AI Governance Inventory and Regulatory Fit close using shadow-IT chatbot connected to customer PII.

Decision

EU AI Act implementation manager in a university licensing an AI proctoring vendor must choose Policy or governance breach / Model defect / Dual failure / Hold for the missing fact using shadow-IT chatbot connected to customer PII after a customer complaint that a chatbot invented a refund policy.

Hypotheses to test

• The population in shadow-IT chatbot connected to customer PII is the one a customer complaint that a chatbot invented a refund policy named, so Policy or governance breach follows for this Inventory and Regulatory Fit file.
• The population in shadow-IT chatbot connected to customer PII is adjacent only to a customer complaint that a chatbot invented a refund policy; Model defect is the honest AI Governance call.
• A university licensing an AI proctoring vendor already contained a customer complaint that a chatbot invented a refund policy before shadow-IT chatbot connected to customer PII arrived; no new Inventory and Regulatory Fit path.
• Provenance on shadow-IT chatbot connected to customer PII after a customer complaint that a chatbot invented a refund policy is broken; do not pick Policy or governance breach or Model defect yet.

Analysis required

• Walk the model input/output path recorded in shadow-IT chatbot connected to customer PII and mark each hop approved, shadow, or unlogged.
• Verify data provenance and the human-oversight gate EU AI Act implementation manager can actually point to.
• Walk the model input/output path recorded in shadow-IT chatbot connected to customer PII and mark each hop approved, shadow, or unlogged.
• For this AI Governance Inventory and Regulatory Fit file, read shadow-IT chatbot connected to customer PII against a customer complaint that a chatbot invented a refund policy and write the one fact that would move a shadow system must for EU AI Act implementation manager.

Recommendation