Assess whether the wire recall window is still open from straw-buyer

SITUATION After a customer calling to reverse a 'authorized' card charge, straw-buyer occupancy file is what payments-risk officer can touch in a mortgage correspondent channel. Fraud Detection will live with Remove access or reverse the item versus Temporary compensating control on this Credit and Identity Fraud file.

DECISION Payments-risk officer in a mortgage correspondent channel must choose Remove access or reverse the item / Temporary compensating control / Approve a documented exception / Hold using straw-buyer occupancy file after a customer calling to reverse a 'authorized' card charge.

HYPOTHESES TO TEST 1. Authorize Remove access or reverse the item now; straw-buyer occupancy file already has the discriminator after a customer calling to reverse a 'authorized' card charge. 2. Keep Temporary compensating control in force until straw-buyer occupancy file is completed after a customer calling to reverse a 'authorized' card charge for payments-risk officer. 3. Treat straw-buyer occupancy file as Approve a documented exception because both readings appear after a customer calling to reverse a 'authorized' card charge. 4. Refuse a Fraud Detection close: payments-risk officer does not have the decision the wire recall window turns on in straw-buyer occupancy file.

ANALYSIS REQUIRED 1. Quantify loss if the hold is released before straw-buyer occupancy file is complete. 2. Test a one-off dispute against the first edge of a scheme around the wire recall window. 3. Check mule or round-trip markers in straw-buyer occupancy file. 4. For this Fraud Detection Credit and Identity Fraud file, read straw-buyer occupancy file against a customer calling to reverse a 'authorized' card charge and write the one fact that would move the wire recall window for payments-risk officer.

RECOMMENDATION Choose Remove access or reverse the item / Temporary compensating control / Approve a documented exception / Hold on this Fraud Detection / Credit and Identity Fraud packet (straw-buyer occupancy file after a customer calling to reverse a 'authorized' card charge). The follow-on Credit and Identity Fraud action is what payments-risk officer does next: implement the option, assign an owner, and log the missing fact.

COMMAND RETURNS - Bottom-line Fraud Detection option on the wire recall window, then the evidence in straw-buyer occupancy file, then the action for payments-risk officer - Hypothesis scorecard against straw-buyer occupancy file: supported / rejected / untestable - Credit and Identity Fraud finding in straw-buyer occupancy file that a second reviewer can re-perform - Missing page in straw-buyer occupancy file after a customer calling to reverse a 'authorized' card charge, if any