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AI Unemployment Insurance Identity Fraud Triage Playbook

A state UI agency processed 28,000 new claims in 30 days. Post-payment fraud detection flagged 1,400 claims: same IP addresses for multiple claims, SSNs belonging to employed or deceased individuals, and bank routing numbers shared across unrelated claims.

When to use this playbook

  • Use this playbook when the decision looks like the situation above: A state UI agency processed 28,000 new claims in 30 days.
  • It is a fit when you have source files in hand and need a structured, reviewable analysis — not a generic chat answer about "Unemployment Insurance Identity Fraud Triage".
  • Do not use it as a substitute for licensed, legal, clinical, or authorized official judgment in the domain.

What you'll need

  • Flagged claim data (claimant ID, SSN, IP, bank routing, claim amount, payment status)
  • Employer wage record cross-match results
  • SSA death master file cross-match
  • IP address geolocation and clustering data
  • State UI fraud prosecution criteria

Attachments: Documents (Documents)

The Prompt

You are a UI fraud analyst triaging 1,400 flagged potentially fraudulent unemployment claims. I am attaching:

Work only from the attached source files. If a conclusion is not supported, say so.

Produce:
1. Cluster the 1,400 claims by shared fraud indicators: same IP, device fingerprint, bank routing — identify organized rings vs. individual cases.
2. Identify claims where the SSN belongs to an employed or deceased individual — clearest fraud cases.
3. Calculate total paid-out exposure for confirmed fraud clusters vs. pending payments that can still be stopped.
4. Prioritize the 1,400 claims: payments already made (recovery) vs. pending payments that can be intercepted.
5. Tell me the investigative referral threshold and what to document for a U.S. Secret Service referral.

Call out where independent models are likely to disagree, and list follow-up documents a reviewer should request.

What to expect

  • Fraud ring cluster analysis
  • Confirmed fraud cases (employed/deceased SSN)
  • Total paid exposure vs. interceptable pending
  • Prioritized action list (recovery vs. intercept)
  • Federal referral documentation requirements

Review before you act

  • Validate this output against source files before relying on it: Cluster the 1,400 claims by shared fraud indicators: same IP, device fingerprint, bank routing — identify organized rings vs. individual cases.
  • Validate this output against source files before relying on it: Identify claims where the SSN belongs to an employed or deceased individual — clearest fraud cases.
  • Validate this output against source files before relying on it: Calculate total paid-out exposure for confirmed fraud clusters vs. pending payments that can still be stopped.
  • Validate this output against source files before relying on it: Prioritize the 1,400 claims: payments already made (recovery) vs. pending payments that can be intercepted.
  • Confirm every cited figure, date, counterparty, or requirement against the attached originals — models compress and can drop a qualifier.
  • Treat disagreement between models as a review item, especially on classification, materiality, and recommended next action.
  • Do not authorize an operational, clinical, legal, credit, or enforcement action solely because the models agree.

Why compare models on this

For Unemployment Insurance Identity Fraud Triage, running the same attachments across independent models is useful because the hard part is classification and completeness, not fluency. The workflow is already designed to surface fraud ring cluster analysis; confirmed fraud cases (employed/deceased ssn); total paid exposure vs. interceptable pending; prioritized action list (recovery vs. intercept). Those are comparison artifacts — they only exist if more than one model runs. Models split on trafficking versus legitimate high-volume redemption, and on identity-fraud versus data error. Divergence is a reason to pull the case file, not to auto-disqualify.

Public BenefitsTrafficking and Eligibility FraudRisk AssessmentHighDocuments

See governed multi-model AI on your own prompt

Compare GPT-5, Claude, and Gemini side by side, with human review and a decision record built in.