Assess whether a shadow system must be decommissioned this quarter (456b60)

Situation

Shadow-IT chatbot connected to customer PII arrived with a vendor SOC report that excludes the actual model host region for chief AI officer. That is a AI Governance Vendors and Agentic Systems decision on a shadow system must in a retailer using generative AI in customer service.

Decision

Chief AI officer in a retailer using generative AI in customer service must choose Policy or governance breach / Model defect / Dual failure / Hold for the missing fact using shadow-IT chatbot connected to customer PII after a vendor SOC report that excludes the actual model host region.

Hypotheses to test

• Authorize Policy or governance breach now; shadow-IT chatbot connected to customer PII already has the discriminator after a vendor SOC report that excludes the actual model host region.
• Keep Model defect in force until shadow-IT chatbot connected to customer PII is completed after a vendor SOC report that excludes the actual model host region for chief AI officer.
• Treat shadow-IT chatbot connected to customer PII as Dual failure because both readings appear after a vendor SOC report that excludes the actual model host region.
• Refuse a AI Governance close: chief AI officer does not have the page a shadow system must turns on in shadow-IT chatbot connected to customer PII.

Analysis required

• Walk the model input/output path recorded in shadow-IT chatbot connected to customer PII and mark each hop approved, shadow, or unlogged.
• Verify data provenance and the human-oversight gate chief AI officer can actually point to.
• Walk the model input/output path recorded in shadow-IT chatbot connected to customer PII and mark each hop approved, shadow, or unlogged.
• For this AI Governance Vendors and Agentic Systems file, read shadow-IT chatbot connected to customer PII against a vendor SOC report that excludes the actual model host region and write the one fact that would move a shadow system must for chief AI officer.

Recommendation

Choose Policy or governance breach / Model defect / Dual failure / Hold for the missing fact on this AI Governance / Vendors and Agentic Systems packet (shadow-IT chatbot connected to customer PII after a vendor SOC report that excludes the actual model host region). If shadow-IT chatbot connected to customer PII cannot force a AI Governance label under Vendors and Agentic Systems, stop. Do not invent pages a retailer using generative AI in customer service does not have.