Assess whether a top customer is actually sticky (7dd38b)
August 31, 2026 · SmartSolo
Situation
Legal, IP, and Regulatory work in a roll-up of three regional service companies now turns on a top customer is actually sticky because a TSA that expires before replacement systems exist put post-merger systems-integration risk register in play. Legal, IP, and Regulatory work in a roll-up of three regional service companies now turns on a top customer is actually sticky because a TSA that expires before replacement systems exist put post-merger systems-integration risk register in play; integration-risk PMO should say what post-merger systems-integration risk register proves for M&A Due Diligence.
Decision
Integration-risk PMO in a roll-up of three regional service companies must choose Proceed / Reprice / Walk / Hold using post-merger systems-integration risk register after a TSA that expires before replacement systems exist.
Hypotheses to test
- Authorize Proceed now; post-merger systems-integration risk register already has the discriminator after a TSA that expires before replacement systems exist.
- Keep Reprice in force until post-merger systems-integration risk register is completed after a TSA that expires before replacement systems exist for integration-risk PMO.
- Treat post-merger systems-integration risk register as Walk because both readings appear after a TSA that expires before replacement systems exist.
- Refuse a M&A Due Diligence close: integration-risk PMO does not have the page a top customer is actually sticky turns on in post-merger systems-integration risk register.
Analysis required
- Separate a one-off add-back from a recurring earnings issue in post-merger systems-integration risk register.
- Map reps, earnout mechanics, and integration risk a roll-up of three regional service companies would inherit.
- Tie quality-of-earnings, working-capital, and contingent items in post-merger systems-integration risk register to a top customer is actually sticky.
- For this M&A Due Diligence Legal, IP, and Regulatory file, read post-merger systems-integration risk register against a TSA that expires before replacement systems exist and write the one fact that would move a top customer is actually sticky for integration-risk PMO.
Recommendation
Choose Proceed / Reprice / Walk / Hold on this M&A Due Diligence / Legal, IP, and Regulatory packet (post-merger systems-integration risk register after a TSA that expires before replacement systems exist). The follow-on Legal, IP, and Regulatory action is what integration-risk PMO does next: implement the option, assign an owner, and log the missing fact.
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